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RESERVATION POLICY
Check-in begins at 3:00 PM on the day of your arrival. Check-out is 12:00 noon on the day of your departure. All requests for additional nights or rooms are subject to room availability. A longer stay at The Shady Glen is possible if you clear your room by 12 P.M.
There is a two night minimum stay on the weekends and a three night minimum stay for Holiday weekends.
When you provide your credit card, it will not be processed until one week before your arrival date. At this time an amount of credit for the first night will be retained by e-link to guarantee your reservation (this is not a charge yet). After this point you can not cancel. Changes in reservations will be honored depending on availability and should be requested at least two days before arrival date. You will always have the posibility to pay in Cash, U.S.Dollars, Euros, or Travelers checks when you arrive to the hotel. Once credit deposits are charged they become non-refundable.
Submission of your credit card information implies that you are agreeing to our reservation and cancellation policies and the charge of a non-refundable payment of the first night when aplicable.
Reservations that are not guaranteed with a credit card will be held until 17 hrs. Delayed travelers unable to arrive before 5 p.m. must contact the hotel and provide credit card info in order to mantain the reservation. Failure to do so, by any reason, will cancel the reservation automatically after 5 p.m.
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